Starwood Hotels & Resorts Hawaii - Korean Website

Starwood Hotels & Resorts launched its new Oahu Korean website to attract Korean visitors, for which traveling to Hawaii is becoming easier due to a weakened U.S. dollar and the U.S. visa waiver.

  • PRTech created a site for Starwood Hawaii, Oahu targeted at the Korean market.
  • The site includes microsites for 6 Starwood hawaii properties on the island of Oahu.
  • The MyRez booking engine was implemented for each property and tailored to the Korean language.

PRTech’s involvement included integration and management of the Korean Booking Engine and setting up a Korean Customer Support Center for Starwood Hotels & Resorts, Hawaii, which PRTech will continue to manage. This entailed hiring and training Korean operators to interface between the online customer and the Starwood reservations desk. Now, when a Korean customer requests a room, PRTech will translate the request to English and send it to Starwood for confirmation, and then relay the reply from Starwood to the customer.

Project Scope

  • MyRez 2.0 Booking Engine
  • Korean translation
  • Six microsites
  • Website maintenance

Contact Us

PRTech, LLC

1585 Kapiolani Boulevard, Suite 888
Honolulu, Hawaii 96814-4522

Email: info@prtech.com
Phone: 1.808.945.2727 or 1.888.778.3244 (Toll Free)

Barry Nakano
Director, Business Development
Email: bnakano@pacrimmarketing.com
Direct: 1.808.469.4816
Mobile: 1.480.220.4507

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